Returns & Refunds

Due to the nature of our service and products, we cannot accept any returns for anything other than incorrectly printed items. 

We will not refund purchases due to user errors. We will however replace defective transfers at the time they arrive. We will request photos of such defects before approving a refund.

DTF Transfers may arrive with powder and moisture which is caused by the shipping process, these 2 things are unavoidable. You will also experience moisture when the items are stored, so keep the transfers in a cool environment. To remove moisture you may sit the transfer under a hot heat press back side up for 90 seconds.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.